Frequently Asked Questions

Everything you need to know before getting started.

All translations are performed by native-speaking human translators. We use translation memory tools (CAT tools) for consistency across large projects, but the actual translation and review is always human.
We cover 40+ languages including all major European, Asian, and Middle Eastern languages. Contact us if you need a less common language pair — our network is extensive.
Standard delivery depends on volume: 3 days for Basic, 5 for Business, 10 for Premium. Rush delivery (−50% timeline) is available as an add-on.
Yes. We provide certified translations accepted by courts, immigration authorities, and government bodies across the EU. Select the Certified Translation Stamp add-on at checkout.
Word, PDF, InDesign, PowerPoint, Excel, HTML, XML, JSON, PO, XLIFF, SRT — and more. We return translations in the same format you provide.
Each package includes revision rounds. Submit consolidated feedback and we turn revisions around within 48 hours. Revisions cover accuracy and style within the original brief scope.
Payment is collected upfront via Stripe. For Premium projects, milestone billing can be arranged on request. All prices are in EUR and include applicable taxes.
Absolutely. Once you have worked with a translator you like, we can assign them as your preferred linguist for consistency across projects.

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